Our Service
MYSTERY SHOPPING
We conduct mystery shopping for the brand to aknowledge their actual
store appearance, consumer experience, stock availiblity, staff behavior
and other findings inside their stores. The whole data is collected by third person who poses as a genuine shopper and shares the exact data collected on-site.
➣ Visual Merchandising Audits:
We conduct merchandising audits which provide regular checkups on retailers, ensuring that they are complying with the agreements that you have made regarding product location, shelf space, product displays, pricing, and promotion.
➣ Consumer Experience Audits:
Consumer experience audits are done from the customers’ perspective to know the overall customer experience throughout the shopping. The overall interaction between the organization and the consumer is recorded by the customer.
➣ Retailer recommendation programs:
Retailer recommendation programs are carried out by us to check if the retailer recommends about your products or services to the cutomers. This will give you insights as to how the retailer approaches and sells your product in the market.
➣ Competition Benchmarking:
We help your brand to study other competitor brands and compare your brand with them using certain metrics. This helps to study current competitor company trends in comparison to yours.
